Special orders for wedding bands are usually processed within six weeks, so we recommend placing an order two to three months before your big event. If a ring needs to be sized, the lead time is typically two to three weeks, as the work is in most cases performed by the original designer.
We require one-third of the total as a minimum deposit for special orders or layaways. If you purchase a ring out of the case, the full payment is required when it gets sized.
We accept Cash, ApplePay, Visa, MasterCard, American Express and Discover. If you are making a large purchase with a debit or credit card, you may want to notify your bank in advance. Some banks have daily ceiling limits on debit purchases. If you would llike to write a check (god bless you!) you will need to allow us 4-5 business days for the check to clear before you can pick up the item.
All special orders are considered custom and are non-returnable. If you have purchased a sample ring, it may be returned (unworn and unaltered) within 30 days for exchange or store credit only. We do not offer refunds without prior arrangements.