ABOUT US
MEET THE STAFF
HOURS
DIRECTIONS
CONTACT
CUSTOMER SERVICE
PRIVACY SECURITY
SITEMAP
|
 |
CLAY POT WEDDING INFORMATION

ONLINE ORDERING
The ready to wear wedding bands shown on our website are made by small
studios. We work hard to ensure that the quality of everything we sell is
up to our exacting standards. However there will be natural variations and
subtle differences in the pieces from order to order.
SHIPPING
All rings are carefully packaged and fully insured through UPS, orders
received before 3pm EST will ship the same day. Orders over $50.00 are
shipped for free via UPS Ground within the continental US. If you wish to
expedite your shipment, you may choose UPS Next Day Air, 2nd Day Air, or 3
Day Select at the time of purchase (prices vary). You may email us to
request a tracking number for your package.
RETURNS
If you are unhappy with a ring purchased from us it may be returned in its
original condition within 10 days of receipt for a full refund less any
shipping charges. All returns are handled via email. Please fill out the
Return Form to obtain an RMA (Return Merchandise Authorization) number. You
will be emailed an RMA number within 24 hours (except weekends). The ring
must be shipped prepaid to us in the original packaging. The Clay Pot is
not responsible for loss or damage of return shipments. Please insure and
package accordingly.
SIZING
If you feel you need to resize your ring by 1/4 size, please consider the
following: A 1/4 size alteration is actually a very small change and your
ring may not feel much different on your finger. To save you the hassle of
returning a ring only to find out that it really was ok, we recommend that
you wear the ring for at least 48 hours, if not 4-5 days before making a
final judgment on whether to have the ring sized.
If your wedding band seems to be a little too large or too small, we
suggest you wear it for a few days to get used to it before exchanging it
for a different size. The Japanese say it takes two weeks for your finger
to learn to wear the ring. If your ring fits at the ideal time of day and
is easy to put on and a little hard to take off it is the correct fit. Your
ring will never fit perfectly in all conditions, but you will get used to
the way it feels during all conditions. Your fingers change size about 3 or
4 times in the course of a normal day. So it is highly recommended that you
give your ring a test drive to determine if exchange is really necessary.
Of course if it is really too big don't wear it out of the house, you might
actually lose it.
If you do determine that you still need to have the ring sized, then we
will be more than happy to help you with that. We only suggest wearing the
ring for a few days because it may save you a minor inconvenience.
Because of the unique properties of titanium it is not possible to re-size
the solid titanium bands; therefore, please take great care when sizing
your finger for a titanium wedding band.
|
 |
|